Contact information
Customer Support
dropifyhubb@gmail.com
Response Time
We typically reply within 24 hours during business days.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM
(Closed on weekends and public holidays.)
Before Contacting Us
To help us assist you faster, please include:
Your Full Name
Your Order Number (if applicable)
The Email Address Used for Your Order
A Brief Description of Your Question or Issue
If you're contacting us about a damaged or incorrect order, please attach clear photos of the product and its packaging.
Frequently Asked Questions
You may find the answer you're looking for in our:
Shipping Policy
Refund Policy
Frequently Asked Questions (FAQ)
These pages cover our most common customer inquiries.
Order Support
Trade name: Velora
Phone number:
Email: dropifyhubb@gmail.com
Physical address: 246 Fox Street, Johannesburg, Gauteng, 2001, South Africa
VAT number:
Trade number:
Need help with your order?
We're happy to assist with:
Order Status
Shipping Updates
Returns & Refunds
Product Questions
Warranty & Quality Concerns
Order Changes (before shipment)