Privacy policy
Privacy Policy
At Velora™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information
Full Name
Shipping Address
Billing Address
Email Address
Phone Number
Payment Information (processed securely by our payment providers)
Order History
Device Information
We automatically collect certain information about your device, including:
IP Address
Browser Type
Device Type
Operating System
Time Zone
Pages Viewed
Referral Source
Cookies and Similar Technologies
How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Detect fraud and protect our business
Comply with legal obligations
Send promotional emails and offers (only where permitted by law)
Payment Information
We do not store your full payment details.
Payments are securely processed through trusted third-party payment providers such as:
Shopify Payments
PayPal
Apple Pay
Google Pay
Shop Pay
These providers use industry-standard encryption to protect your financial information.
Sharing Your Information
We only share your information when necessary to operate our business.
This may include:
Shipping partners
Payment processors
Fraud prevention services
Email marketing providers
Analytics providers
Customer support platforms
Fulfillment partners and suppliers responsible for processing and shipping your order
We do not sell your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to:
Remember your shopping cart
Improve website performance
Understand visitor behavior
Personalize your shopping experience
Deliver relevant advertising
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Advertising & Analytics
We may use services including:
Meta (Facebook & Instagram)
Google Ads
Google Analytics
TikTok Ads
Pinterest Ads
These services may collect information through cookies and similar technologies to measure website performance and advertising effectiveness.
You can opt out of personalized advertising through your browser or the relevant advertising platform.
Email Marketing
If you subscribe to our newsletter or opt in during checkout, we may send:
Promotions
New product announcements
Special offers
Store updates
You may unsubscribe at any time using the link included in every marketing email.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. While no online transmission or storage system can be guaranteed to be completely secure, we strive to protect your information using industry-standard security measures.
Data Retention
We retain your personal information only for as long as necessary to:
Fulfill your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request a copy of your data where applicable
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Velora™
Email: dropifyhubb@gmail.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM